The face value of a ticket is set by the event organisers. Most don't pay us anything to sell their tickets, so in order to make money See Tickets have to charge a little bit on top. The ticket cost is the face value plus the booking fee. We have to do this on a per-ticket basis to cover the cost of providing a 7 days a week, 24 hours a day booking service, labour costs, credit card commissions and all the other costs associated with running our business.